$ CAD
At Tyeso, we want you to be fully satisfied with your purchase. If you are not completely happy, we’re here to help.
You have 30 days from the date of delivery to request a return.
To be eligible for a return:
The item must be unused and in the same condition that you received it
The item must be in its original packaging
Proof of purchase is required
Certain types of items cannot be returned, including:
Gift cards
Final sale or clearance items
Used or damaged products not due to our error
To initiate a return, please contact us at:
info@caicosglobal.com
Once your return request is approved, we will provide instructions on how to return your item.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Shipping costs are non-refundable.
Once we receive your returned item, we will inspect it and notify you of the status.
If approved, your refund will be processed to your original payment method within 5–10 business days.
We only replace items if they are defective or damaged.
If you need an exchange, please contact us at info@caicosglobal.com
If you haven’t received a refund yet:
Check your bank account again
Contact your credit card company
Contact your bank
If you still have not received your refund, please contact us.
If you have any questions about our Return Policy, please get in touch with us:
