Privacy Policy

Effective date: October 6, 2026

This policy explains how Tyeso.ca collects, uses, and shares information when you visit the site, place an order, create an account, or contact us.

Information we collect

Information you provide may include your name, email address, phone number, billing and shipping address, account details, order history, and messages to customer service. Payment is handled through the methods offered at checkout; payment providers process payment details under their own privacy terms.

When you use the site, technical information may be collected, such as your IP address, browser and device details, pages visited, and cookie or similar technology data.

How we use information

• To process, fulfil, ship, and support orders.
• To manage accounts, payments, returns, warranty requests, and customer service.
• To operate, secure, troubleshoot, and improve the site.
• To send promotional messages when you have chosen to receive them. You can unsubscribe from marketing emails at any time.
• To meet legal, accounting, and security requirements.

Cookies and similar technologies

Cookies help the site remember your cart, account session, and preferences. We may also use them to understand site use and improve our services. You can manage cookies through your browser settings; blocking some cookies may affect site features.

When we share information

We share only information needed with service providers that help us host and operate the site, process payments, deliver orders, provide customer support, and protect our services. We may also disclose information when required by law, to protect our rights or customers, or as part of a business transfer.

Retention and security

We keep information for as long as needed for the purposes described above, including order support and legal record-keeping. We use safeguards appropriate to the information, but no method of online transmission or storage can be guaranteed completely secure.

Your choices and requests

You may ask us to provide access to, correct, or delete personal information we hold about you, subject to legal and record-keeping requirements. You can also update account details through your account where available. We may ask you to verify your identity before responding.

Processing outside Canada

Some service providers may process or store information outside Canada. In those cases, information may be subject to the laws of the place where it is processed.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last revised.

Contact us about privacy

For privacy questions or requests, contact us at info@caicosglobal.com.